At optohero.com, we want you to feel completely comfortable while shopping online, and we take every possible measure to ensure your personal information is safe every step of the way. Our in-house technology team uses additional layers of protection to guard our site from potential vulnerabilities. We've adopted a 'zero knowledge' policy, meaning all sensitive information is encrypted into a secure format that cannot be breached by anyone outside or inside of our network, and as an extra precaution, we perform monthly scans to ensure we uphold the highest of industry standards.
We are proud of the security measures we have in place to ensure the safety of our customer data. If you have any questions about our secure shopping guidelines, please feel free to contact us at +421 02/222 003 03.
We will do everything we can to ensure your Optohero transactions are safe. If unauthorized charges are made to your card as a result of shopping at our online store, we will work with you to resolve the issue. Please note that we will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.